Aidvantage issues

Hi guys,

I just need to vent for a minute. LOL. I’m dealing with some serious issues with Aidvantage. I submitted my SAVE application months ago. Both the Fed site and Aidvantage stated that all I needed to do was submit my W2; no need to resubmit the application.

Initially, my loan payment was set at $2,900 a month. When I inquired, I received the same canned response twice, well beyond the 15-day period. Then, for a few weeks, my payment was updated to $0 with 0% interest. For context, I made $30,000 last year, and before that, never more than $50,000.

Now, suddenly, my payment amount has been updated back to $2,900 due in December, with $1,400 in interest accruing.

Let me just say, I’ve never made enough money in my life to justify a $2,900 monthly payment. It’s completely bizarre. On top of that, they never provide a direct answer. AI bots are the worst (no offense to AI fans, lol), and I ended up filing a complaint through the Fed loan site.

What is going on? LOL.