I can’t find any info about paying off the loan in full 
. The site says I can make a one-time payment, but does that mean the loan is completely done if I pay the full amount? Do I need to worry about interest or surprise payments later because they applied the money to future installments instead? I don’t want to mess around with money 
and it’s a small loan, so I want to be sure I don’t get into trouble. Does anyone know about this?
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Without a doubt, when it comes to user experience and webpage ease of use, Heartland ECSI is among the poorest service providers. The same thing happened to me when I tried to pay back my loan in full. When I finally gave them a call, they set up the one-time payment and provided me with the payoff amount. Here, I would advise doing so. Furthermore, exercise caution. After my final payment was processed, I assumed I had the amount due, but it turned out they had given me incorrect information, and I was still owed about $50. Must keep an eye on them men like hawks. You won’t receive a compensation letter in full either. On their website, there is a single line that states that you have been paid in full. Once more, such an awful, awful servicer. Was happy to have let them go. Alright
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Make sure to review your statement to check your balance. Typically, your payoff balance will be listed on the statement. It’s also okay to make an extra payment and then receive a refund check.
I paid off my Heartland ECSI loan in full in January, which was around $4,000. To settle the account, you need to calculate the payoff amount plus a $1 processing fee for a one-time payment, and then enter that total on the payment screen. The website does not automatically generate the payoff amount or display it.
After making the payment, you lose access to the payment section of the website, but you can still access tax documents and other information. There isn’t a confirmation specifically stating that the loan has been paid off beyond the initial payment confirmation email. If there was a recurring payment set up, it automatically cancels itself. The loan simply disappears, leaving you waiting anxiously for about a month to ensure everything was processed correctly and no further payments are deducted.
As others have mentioned, it was a challenging loan experience, but it feels great to have paid off at least a portion of my debt. Congratulations on reaching this milestone!
I paid off my Heartland ECSI loan in full in January, which was around $4,000. To settle the account, you need to calculate the payoff amount plus a $1 processing fee for a one-time payment, and then enter that total on the payment screen. The website does not automatically generate the payoff amount or display it.
After making the payment, you lose access to the payment section of the website, but you can still access tax documents and other information. There isn’t a confirmation specifically stating that the loan has been paid off beyond the initial payment confirmation email. If there was a recurring payment set up, it automatically cancels itself. The loan simply disappears, leaving you waiting anxiously for about a month to ensure everything was processed correctly and no further payments are deducted.
As others have mentioned, it was a challenging loan experience, but it feels great to have paid off at least a portion of my debt. Congratulations on reaching this milestone