Heartland --> ECSI Loans

General
1

I got correspondence regarding the transfer of my Federal Perkins loans from Heartland to the ECSI servicer; however, while logging in, I am prompted for my account number, which is not present in any of the correspondence I have received thus far. The text “your account number” appears under the account number field.

Has anyone else dealt with this and is aware of the source or location of the account number?

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2

Heartland ECSI is the complete name; Heartland and ECSI are the same entity. My loans used to be serviced by them. I don’t understand what you’re asking.

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