When it seems like I can pay on studentaid.gov, why register with Nelnet?

My student debts were moved to Nelnet along with many others. I’m not sure if I need to use them. To verify that Nelnet is my new loan servicer, I went to studentaid.gov. There, I discovered that I could make direct payments. I have read conflicting things regarding Nelnet. Does anyone here choose to use studentaid.gov for their payments instead?

Hi fellow students,you register with Nelnet because they manage the daily operations of your federal student loans. While StudentAid.gov offers general information, it directs you to your servicer, like Nelnet, for specific actions related to your loans.