I have been tasked with review our loan orgination process

Reviews and Scams
1

Hallo
"I’ve been asked to review our loan origination process to find ways we can make things more efficient and smooth out the workflow. It’s part of a bigger plan to improve how our team performs, but I’m having a hard time figuring out where the biggest impact can be made. I’m looking at everything—from when the application first comes in to the investor delivery timelines. We’ve got a decent LOS system, but I’m worried there are some bottlenecks we’re not seeing—like delays in clearing conditions after underwriting or issues with borrower communication.
The higher-ups are pushing for real, noticeable improvements, so I don’t want to focus on small annoyances. If you were in my shoes, what would you prioritize to improve operations? Have you had problems with document submission delays, re-engaging borrowers during the process, or managing conditions?

Any insight on what’s really slowing teams down

Best regards…

2

Examining the complete process a loan application goes through from initial submission to final disbursement is part of reviewing your loan origination process. This entails assessing customer satisfaction, risk management, efficiency, and compliance.

3

Are there chances to speed up and decrease errors by automating manual tasks?
Technology How current and effective is your loan origination system (LOS)? Are there any chances for integrations or upgrades?

4

Are you correctly and safely gathering and keeping the required paperwork?
To monitor loan decisions and actions, are you keeping accurate audit trails?

5

Are you valuing collateral using trustworthy techniques? :smiling_face_with_tear: Are you taking steps to guard against identity theft and fraud?

6

Is the application procedure accessible and easy to use? Do you keep in good contact with borrowers at every stage of the procedure?